The concept of gamification in eCommerce makes sense and is slowly coming about. There’s a new related trend that has come about though…
Recently my wife asked me about an eCommerce platform that has included a game in their mobile application and what insights an eCommerce company might gather on her behaviour through simply playing the game.
I think one of the most under-addressed elements I’ve seen in organisations is who is allocated power. As usual I’m going to make some references to Influencing People – a class that I completed on Coursera recently.
One of the roles I quietly took on in 2015 was that of the APAC Social Collaboration and Knowledge Sharing Lead. You can now find some details of the role on my LinkedIn profile which I’ve updated as part of the concepts taught in the Coursera Influencing People class – building authority through symbols.